Police Community Support Officer

Job Title: Police Community Support Officer

Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression.

Location: Across London

Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided.

Are you a people person who can build relationships with individuals from all walks of life? Are you looking for a role that makes a real-world impact? If so, then consider joining our team as a Police Community Support Officer (PCSO). In this role, you will have the opportunity to reduce crime and work with communities to make London a safer place.

As a PCSO, your main responsibility will be to engage in conversations with members of the community. Working closely with local people and supporting officers, you will build important relationships that are crucial to the well-being of residents. By doing so, you will contribute to the prevention of crime and the improvement of community safety.

You will be assigned to either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams focus on reducing crime and antisocial behavior at a local level, providing a visible police presence. Our Transport teams, on the other hand, are responsible for maintaining the safety and functionality of London's roads and over-ground transport networks.

As a PCSO, your daily duties will vary depending on the team you join. However, routine tasks may include working alongside police officers, gathering intelligence, carrying out security patrols, and providing reassurance to the public.

Depending on your role, you may also receive training in areas such as providing support at ceremonial and special events, responding to major incidents and security alerts, making house-to-house enquiries, helping to keep London's road network running smoothly, and issuing fixed penalty notices.

In return for your service, you will receive a competitive salary, a comprehensive training package (including Personal Safety and Emergency Life Support), and support for your personal development.

To be successful in this role, you should be comfortable speaking to members of the public and motivated to complete initial and further training programs. You should also have a strong understanding of the importance of community engagement and demonstrate care for the well-being of others. Additionally, as this role requires a significant amount of walking during your shift, you should be comfortable spending long periods of time on your feet. A GCSE Grade C (or equivalent) in English is also required (if you do not have this qualification, you can take a written test that is equivalent).

At present, we are looking for PCSOs across London. While we cannot guarantee your placement location, we will try to balance your preference with the areas where the Metropolitan Police Service needs you the most.

Benefits/What you can expect:

• 28 days' holiday rising to 33 days after five years' service
• Choice of two generous civil service pension schemes
• Interest-free season ticket loans - so you can spread the cost of travel
• Free travel on London's buses - both when you're on and off duty
• Use of the Met sports and social club facilities

We believe that diversity is crucial to our success. In order to effectively address the complex challenges of policing today, we need a workforce that reflects the diversity of London's communities. Therefore, applications from all segments of the community are essential.

As a Disability Confident Committed Employer, the Metropolitan Police Service is committed to providing equal opportunities for disabled individuals and those with long-term health conditions, ensuring that they have the chance to reach their full potential and achieve their aspirations.

Are you ready to start making communities safer? Click the link for further information and to apply.

• Can you tell us about your experience working with diverse communities?
• How would you handle a situation where you encounter resistance or hostility from a member of the public?
• What steps would you take to gather intelligence and prevent crime in a specific area?
• How do you prioritize your tasks and manage your time effectively?
• Can you provide an example of a time when you had to respond to a major incident or security alert?
• How would you engage with the community to build trust and establish positive relationships?
• What strategies would you use to ensure the safety and security of London's roads and transport networks?
• Describe a situation where you had to issue a fixed penalty notice and how you handled it.
• How do you stay up-to-date with the latest developments and best practices in community policing?
• What qualities do you possess that would make you an effective Police Community Support Officer?

• What are the specific responsibilities of a Police Community Support Officer in the Safer Neighbourhood team?
• Can you provide more information about the training programs that are offered for personal development?
• What are the opportunities for career progression within the role of a Police Community Support Officer?
• Can you provide more details about the shift disturbance allowance and how it is determined?
• What is the process for determining the placement of PCSOs across London?