Police Community Support Officer

Police Community Support Officer

Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression.

Location: Across London

Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided.

You’re a people person who can build relationships with people from all walks of life, who’s looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound?

As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you’ll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer.

You’ll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London’s roads and over-ground transport networks moving and operating safely.

What you’ll do

“I like this role because each day is a new learning opportunity”

Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public.

Depending on your role, you could be trained in:

Providing support at ceremonial and special events.

Responding to major incidents and security alerts.

Making house-to-house enquiries.

Helping to keep London’s road network running.

Issuing fixed penalty notices.

Of course, your responsibilities could extend far beyond this (depending on where you’re needed), from policing special events and responding to major incidents, to keeping roads running smoothly.

In return, you’ll get a competitive salary, full training package – including Personal Safety and Emergency Life Support – and we’ll make sure we support your personal development.

What you’ll need

You’re comfortable speaking to members of the public.

You’re a keen learner who’s motivated to complete initial and further training programs.

You understand the importance of community engagement and care about others, wanting to see them safe and well.

You’re comfortable spending lots of time on your feet – you’ll walk a lot during your shift.

You’ll have a GCSE Grade C (or equivalent) in English. (If you don’t have the GCSE, you can take a written test that’s the equivalent.).

Right now, we’re looking for PCSOs across London. We can’t guarantee where you’ll be placed but we’ll try to balance your preference with where the Met needs you the most.

Benefits/What you can expect

28 days’ holiday rising to 33 days after five years’ service.

Choice of two generous civil service pension schemes.

Interest-free season ticket loans - so you can spread the cost of travel.

Free travel on London’s buses - both when you’re on and off duty.

Use of the Met sports and social club facilities.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations.

What happens next?

Ready to start making communities safer? Click for further information and to apply

• Can you tell us about your previous experience working with communities?
• How do you handle difficult situations and conflicts?
• Are you comfortable working in a high-pressure environment?
• Can you describe a time when you had to gather intelligence and how you went about it?
• What do you think is the most important aspect of community engagement?
• How do you prioritize your tasks and manage your time effectively?
• What would you do if you witnessed a major incident or security alert?
• Can you give an example of a time when you had to provide support at a ceremonial or special event?
• How would you handle a situation where a member of the public was being uncooperative or resistant?
• How do you stay up to date with the latest policies and procedures related to your role?

• What are the differences between working in the Safer Neighbourhood team and the Transport team?
• What kind of training will be provided for this role?
• What are the opportunities for personal development within this role?
• Can you provide more details about the shift disturbance allowance and how it is calculated?
• Can you provide more information about the incremental progression of the salary?