Medical And Dental Technician

MPI is currently seeking a permanent Medical & Dental Service Technician to be based in Aldershot, Hampshire. The role offers a salary of £29,455 per year.

The main purpose of the job is to inspect, install, service, and repair various types of medical, dental, and veterinary equipment for air, land, and maritime settings. The majority of the work will be carried out at customer sites.

The responsibilities of the job include planning and carrying out scheduled equipment servicing and inspections, as well as unscheduled servicing, repairs, and tests. The technician will also be responsible for managing and coordinating manpower and resources to meet targets and reduce equipment downtime. They will need to make on-the-spot engineering decisions regarding equipment safety and act as a Subject Matter Expert on equipment care and maintenance. Additionally, the technician will be required to act as a Radiation Protection Supervisor and keep up to date with equipment servicing requirements.

The technician will use the in-house medical and dental management database to plan work schedules, maintain equipment histories, and order necessary spares. They will also be responsible for raising and controlling maintenance and performance records, maintaining test equipment calibration, and administering repair contracts. Other responsibilities include maintaining office consumables and PPE, managing COSHH and risk assessments, and overseeing the maintenance of leased vehicles. The technician may also need to act as a storekeeper for spares and administer equipment repairs with OEMs.

Training and mentoring of new starters and apprentices may be required, and for remote MDSS locations, additional responsibilities include arranging building maintenance and off-site equipment repairs. Compliance with local radiation rules is also essential.

The technician should have accredited qualifications in electrical or electronic engineering and have completed relevant training courses. They should have the ability to process information, read technical documentation, and communicate effectively with customers. The job requires a high level of intellectual demands due to the range of equipment worked on and the need for troubleshooting skills. Flexibility and adaptability are important due to changing schedules and environments.

Excellent communication skills are necessary as the technician will be required to communicate with various individuals and organizations. The role also involves physical demands such as driving, manual handling, and movement of equipment. The work environment is often clinical in nature and infection risks need to be managed.

Required education and experience includes an accredited background in electrical or electronic engineering and a full UK/EU driving license. Proficiency in Microsoft Office applications is also necessary.

1. What qualifications and experience do you have in electronic or electrical engineering? 2. Can you describe your experience in inspecting, installing, servicing, and repairing medical, dental, and veterinary equipment? 3. How do you plan and carry out scheduled equipment servicing and inspections in liaison with the customer at their sites? 4. Have you ever had to make on the spot engineering decisions on equipment, including withdrawal from use for safety reasons? Can you provide an example? 5. Have you acted as a Subject Matter Expert on equipment care and maintenance? What advice did you give? 6. Are you familiar with the Army Equipment Support Publications documents, Defence Infrastructure Notices, and Joint Service Publications related to equipment servicing requirements? 7. Have you used Perseus, the medical and dental management database, to plan work schedules, maintain equipment histories, and order spares? Can you provide examples of how you have used this system? 8. How do you raise and control maintenance and performance records as required by JSP 473 and relevant AESPs? 9. Have you administered contracts for the servicing, repair, and calibration of medical, dental, and test equipment? How did you ensure completion and quality of work? 10. Can you describe your experience in training others, including new starters and apprentices? 11. How have you managed maintenance, repair, and security of buildings and fixtures at remote locations without DECA workshop facilities? 12. What steps do you take to comply with local radiation rules? 13. How do you prioritize your workload and communicate with customers in a changing environment? 14. Can you describe your experience in troubleshooting and repairing a wide range of medical and dental equipment? Provide examples. 15. How have you communicated with different stakeholders, including Tri-Service Medical Centres, Dental Centres, Rehabilitation and Physio Departments, Veterinary Units, and Armed Forces Careers Offices? 16. Describe your experience in driving and manual handling heavy equipment. How do you ensure safety in these tasks? 17. Have you worked in clinical and potentially infectious environments? How do you mitigate risks? 18. What is your proficiency with Microsoft Office applications? 19. Can you provide an example of a time when you had to work as a lone worker and demonstrate self-reliance and adaptability in your work environment? 20. Have you ever had to work in different locations and adapt to different conditions and regulations? How did you handle this?

• What is the typical schedule for servicing and inspections at customer sites?
• What types of equipment will I be working on?
• What is the process for making on the spot engineering decisions on equipment?
• How often will I be required to travel for the job?
• What is the typical work environment like?